This privacy policy explains how Gees Bees Honey Company (“Gees Bees”, “us”, “we”, or “our”) uses any personal information we collect about you when you use this website.

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What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Specifically, we use Square as our direct payment gateway.  Square's processing system uses adhere to the PCI Data Security Standard (PCI-DSS), Level 1. Square prohibits storage of card numbers, magnetic-stripe data and security codes on client devices. Square uses industry-standard cryptographic protocols and message formats (such as SSL/TLS and PGP) when transferring data. For more information on Square's security standards, please visit: https://squareup.com/ca/en/security

 

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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What Are Cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A Cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.  Cookies can operate in a “persistent” or “session” fashion.

 

How We Use Cookies

When you use and access the Service, we may place a number of Cookie files in your web browser.  We use Cookies to enable certain functions of the Service, to provide analytics and to store your preferences.  We use both session and persistent Cookies on the Service and we use different types of Cookies to run the Service.  We may also use “essential” Cookies to authenticate users and prevent fraudulent use of user accounts.

 

Third-Party Cookies

In addition to our own Cookies, we may also use third-party Cookies to report usage statistics of the Service or other functions.

 

What Are Your Choices Regarding Cookies?

If you’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.  Please note, however, that if you delete or refuse to accept Cookies, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

Where Can You Find More Information About Cookies

You can learn more about Cookies at the following third-party websites:

• AllAboutCookies: http://www.allaboutcookies.org/

• Network Advertising Initiative: http://www.networkadvertising.org/

 

How can you withdraw their consent?

You must explain how your site visitors can withdraw their consent for collection of personal information, as well as how they can delete or change the collected information.

Sample:
If you don’t want us to process your data anymore, please contact us at hello@geesbees.ca or send us mail to: Gees Bees Honey Company, 538 River Rd, Ottawa, Ontario K1V1E9

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. This privacy policy was last updated in October 2019.

 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@geesbees.ca or send us mail to: Gees Bees Honey Company, 538 River Rd, Ottawa, Ontario K1V1E9